Legend Fitness is currently only able to service equipment at facilities within a certain distance of Knoxville, TN.
Our service call fees and labor rates are as follows:
A. Service Call Fee
- Flat Rate: $100.00 covers all travel time and distance for service calls within a 35-mile radius of the Legend factory.
- Extended Distance Fee: For service locations 36 miles or more from the Legend factory, an additional $1.00 per mile is charged beyond the initial 35 miles.
- All mileage is calculated as a round-trip.
- The service territory extends up to a maximum of 100 miles from the Legend factory.
B. Service Labor Rate
- First Hour: $125.00 minimum charge for the first hour of service.
- Additional Time: $100.00 per hour for each subsequent hour on site, billed in half-hour increments.
C. Parts Pricing & Costs
- Parts Replacement: Costs of any required replacement parts will be quoted on a case-by-case basis.
- Source: All parts prices are provided by the Legend Parts Department to ensure accuracy.
Total service visit charges will be calculated as A + B + C for total invoice. Please note that payments are to be paid at the time service is rendered (tax included), unless prior arrangements have been made. If you are using a credit card, a 3% convenience fee will also be applied.
Fill out the form below to request service on Legend Fitness equipment.
If you have strength equipment that was not manufactured by Legend Fitness, it is best to request service directly from that manufacturer. If you are looking for replacement parts for your Legend Fitness equipment, please fill out our Replacement Parts Form.
