FAQs About Shipping & Delivery | Legend Fitness Equipment

Shipping and Delivery FAQs

Frequently Asked Questions About Shipping and Delivery from Legend Fitness

Where does Legend Fitness ship?

Legend Fitness equipment ships internationally.

What is included in my freight cost?

Installation is not included in shipping costs. In most cases, lift gate service and 24-hour notification is offered.

Will I be contacted prior to delivery?

All shipment deliveries are scheduled in advance with the customer.

Can I pick up my order?

Customers are able to coordinate picking up their equipment at our manufacturing facility in Knoxville, TN. This must be coordinated with your sales person when your order is placed.

How will I know when my order has shipped?

A member of the Legend Fitness team will send you an email with all necessary shipping and tracking information.

How will my order be shipped?

Depending on the size and quantity of the order, your equipment will be shipped in either a box, on pallets, or as a truck load.

What are the lead times for delivery after I place my order?

When an order is placed for an in-stock item, Legend Fitness is typically able to ship within 24 hours. In-stock items are typically not able to be personalized and typically only come in a single color option.

 For fully personalized orders, a significantly longer lead time is necessary to build, powder coat, and put finishing touches on your products.

Who manages delivery and installation of my products?

A shipping carrier will deliver your order via curbside delivery. Unless you have paid for installation from Legend Fitness, you are responsible for getting your equipment into your facility and installed.

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